VueData provides service management support to ensure your business maximizes revenue while minimizing downtime. Our strategists, architects, developers, and engineers have world-class skills in operations, process design, and large-scale project delivery.
Service management is a set of workflows and technologies that enables development, delivery, and management of IT related services to be as efficient as possible. It aims to increase productivity, lower costs, and improve end-user satisfaction.
Our team has extensive experience in creating the strategy and plan for deployment, provide full scale deployment expertise and change management strategies that increase adoption of IT Operations management (ITOM), IT Service Management (ITSM), IT Business Management (ITBM), IT Asset Management (ITAM) and Human Resource Service Management (HRSM) modules.
Some of the services we deliver include:
- Assessment of the current IT capabilities, services and processes
- Audit and control for operations, security and governance practices to meet government and compliance requirements
- Roadmap development & planning to accomplish your goals and objectives
- Design, improve, implement and transform IT services and processes around international standards, best practices, and frameworks
- Develop and deploy Disaster Recovery Plans and Business Continuity Plans
- Build on Agile practices and continual improvement to meet customer requirements and effectively respond to the changing environment
Expertise
ITSM
IT Service Management
ITOM
IT Operations Management
ITBM
IT Business Management
ITAM
IT Asset Management
Security Operations
Governance, Risk and Compliance-GRC
HR Service Delivery
Customer Service Management
Field Service Management
Build Your Own Workflow Apps
What we offer
Consulting
Strategize, configure, develop and implement projects within Service management platforms, and help you obtain the maximum value on your investment
Implementation
Develop, configure and customize the application with best-in-class UX by enhancing native platform capabilities
Third-party integrations
Integrate with legacy systems, Open-Source systems, Intranets, Jira, Asana, Rally, SAP, SharePoint, BI tools and dashboards, and other third-party systems
Staffing
Hire from a pool of certified consultants and developers who have developed and implemented many complex Service Management Solutions. Our experts can be hired for your short term as well as long term projects on fixed cost, full-time, part-time and hourly basis, as your needs
Support
Provide around-the-clock technical support while our testing experts help you maximize efficiency of your platform
Solution platforms
